Products / Ops AI

YOUR AI GUEST ASSISTANT

A warm welcome.
Before they arrive.

Help guests get answers through WhatsApp and your website. Ops AI keeps the conversation going when your team is busy looking after the people already here.

Meet Ops AI

Built for Sri Lankan hotels, villas, and resorts.

Ops AIOn your property’s website
AN ILLUSTRATIVE CONVERSATION

Your property looks lovely. Can you help us plan a stay?

Of course. What dates do you have in mind?

December 12–15, for two people.

Thanks. Are you looking for a sea-view room or a garden room?

Scripted examples. This is not a live AI assistant.

TWO WAYS TO SAY HELLO

Meet guests
where they ask.

A question about a stay is a chance to build a direct relationship.

01 / WEBSITE CHAT

They’re already
imagining the stay.

Give visitors a way to ask about your property while they’re exploring it. A helpful reply can turn browsing into a more useful conversation.

See the website example
02 / WHATSAPP

A familiar place
to keep talking.

Let guests ask questions in the messaging app they already use. Help them share their dates, preferences, and plans without starting from scratch.

See the WhatsApp example

MAKE THE NEXT STEP EASIER

From “just asking”
to planning a stay.

Guest conversations can start with a simple question and lead to a direct reservation. The assistant helps gather the details that make the next step useful.

We’ll demonstrate how availability, room pricing, and booking links can fit your setup, and confirm which steps your connected systems support.

Explore your guest enquiry flow
  1. 01

    Understand the stay.

    Dates, guest numbers, and room preferences.

  2. 02

    Give a useful answer.

    Information relevant to your property and the guest’s question.

  3. 03

    Point to the next step.

    A direct booking route suited to your connected setup.

PART OF THE BIGGER PICTURE

A conversation
connected to your hotel.

Let guests ask questions while they explore your property’s website. The AI chat sits alongside your room information and booking options, so help is close at hand.

Guest messaging is one part of the stay. Explore how Ops AI fits alongside your PMS, booking channels, and direct-booking website.

Explore the complete system
AI ConciergeOn your property’s website
Welcome! How can I help you plan your stay?
I’m looking for a room for two.
Of course. What dates would you like to stay?
Room availabilityDiningPrices
Ask about your stay…

A helpful conversation, right on your property’s website.

ILLUSTRATIVE PRODUCT VIEW

A FEW GOOD QUESTIONS

Before we
say hello.

Where can guests use Ops AI?

Ops AI is offered for guest conversations through website chat and WhatsApp. We’ll discuss the setup for your chosen channels in the demo.

Can it check room availability and prices?

That depends on the connection to your property’s live inventory and rates. We’ll demonstrate the available booking flow and confirm the supported steps for your setup.

Is the example on this page a working assistant?

No. These are scripted website and WhatsApp examples to show the design and conversation style. They do not send messages, check room availability, or make bookings.

LET’S TALK ABOUT YOUR PROPERTY

Your next chapter
starts with
a conversation.

Tell us a little about your hotel, villa, or resort. We’ll help you explore where FueOps could fit into your day.

Based in Weligama.
Here for Sri Lankan hospitality.

Book a free demo

01 / LET’S MEET

Tell us how we can help with your property.